FAQs
Landlord Questions, Answered Honestly
The things owners ask us most before handing over their property. If yours isn't here, just ask.
- Am I locked into a contract?
- No long-term lock-in — we keep terms flexible so we earn your business every month, not through a fixed contract.
- Is there a setup or onboarding fee?
- Onboarding fee tailored to your property. Listing creation, photography arrangement and compliance review are all covered, and we confirm the figure with you in advance.
- What does management cost?
- Our fee depends on your property, location and the level of service required, so we quote personally rather than publishing a generic figure. Get in touch and we'll give you a clear, honest quote with no obligation.
- How much could my property earn?
- That depends on location, size, standard of finish and season. Our calculator gives a rough guide, and we'll follow up with a realistic projection based on comparable local properties. We'd rather under-promise than inflate a number.
- Which platforms will my property be listed on?
- We list across Airbnb, Booking.com, Vrbo, HomeAway, Direct booking website, with synchronised calendars so double bookings can't happen.
- Who deals with guests?
- We do — every message, at any hour, from the first enquiry through to checkout and reviews. You never need to speak to a guest unless you want to.
- What happens if a guest damages my property?
- Every guest is screened and vetted before check-in. If damage occurs, we document it, arrange repairs through our local contractors and manage any claim on your behalf.
- Do I need special insurance?
- Yes. Standard residential landlord insurance rarely covers short-let use, so you'll need a holiday-let or serviced accommodation policy. We'll tell you exactly what's required during onboarding.
- What compliance do you handle?
- Fire safety and risk assessment, gas safety certificates, electrical checks, appliance testing and guest data handling. We're ICO registered and manage guest data to UK GDPR standards.
- Can I still use my property myself?
- Absolutely. Just block the dates in the calendar and it's yours. That flexibility is one of the biggest reasons owners move away from AST tenancies.
- How and when do I get paid?
- Monthly, by direct bank transfer, alongside a full statement itemising every booking, cost and fee.
- How long does it take to go live?
- Typically one to three weeks from your go-ahead, depending on photography, any styling work and outstanding compliance certificates.
- Do you manage flats as well as houses?
- Yes — apartments, flats and houses. For leasehold flats, do check your lease and freeholder permissions before listing; we'll flag anything we spot.
- What if my property isn't furnished?
- We'll advise on interior styling and specification so your property presents well and photographs beautifully, then coordinate setup with you.
Potential income
Estimate Your Property's Earnings
A quick indication of gross annual income. Send us your postcode for a properly researched figure.
Indicative gross annual income
£28,200 – £36,500
Based on roughly £130 per night at 70% occupancy, before running costs and management.
Get a Personalised EstimateThis is a guide only. Real figures vary by property, location and season — we'll always give you an honest, realistic estimate.
Ready to make your Bath property work harder?
Tell us your postcode and we'll come back with an honest, realistic projection.
Get Your Free Rental Estimate